Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 2024

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name and contact information (email address, phone number, business address)
  • Business information (company name, business type, licensing information)
  • Account credentials (username, password)
  • Payment information (processed securely through third-party payment processors)
  • Project data and bid information you input into our platform

Automatically Collected Information

We automatically collect certain information when you use our services:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent on platform)
  • Cookies and similar tracking technologies
  • Location information (if you enable location services)

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our bidding platform services
  • Process transactions and send related information
  • Send technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities
  • Improve and develop our services
  • Detect, investigate, and prevent fraudulent transactions

3. Information Sharing and Disclosure

We may share information about you as follows:

  • Service Providers: With third-party vendors who perform services on our behalf
  • Business Transfers: In connection with any merger, acquisition, or sale of assets
  • Legal Requirements: When required by law or to protect our rights
  • Consent: With your explicit consent or at your direction

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security audits and penetration testing
  • Access controls and employee training
  • Secure data centers with 24/7 monitoring
  • Regular backups and disaster recovery procedures

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may retain certain information for longer periods as required by law or for legitimate business purposes.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correct: Update or correct inaccurate personal information
  • Delete: Request deletion of your personal information
  • Portability: Request a copy of your data in a structured format
  • Opt-out: Unsubscribe from marketing communications
  • Object: Object to certain processing of your personal information

Account Settings

You can update your account information and communication preferences by logging into your account or contacting us directly.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Provide personalized content and features
  • Analyze site traffic and usage patterns
  • Improve our services and user experience

You can control cookies through your browser settings, but disabling cookies may limit some functionality.

8. Third-Party Services

Our platform may integrate with third-party services such as:

  • Payment processors (Stripe, PayPal)
  • Analytics services (Google Analytics)
  • Customer support tools
  • Email marketing platforms

These services have their own privacy policies, and we encourage you to review them.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

Flooring Bid Pro

Email: privacy@flooringbidpro.com

Phone: +1 (555) 123-4567

Address: [Your Business Address]

13. Compliance

This privacy policy is designed to comply with:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Children's Online Privacy Protection Act (COPPA)
  • Other applicable privacy laws and regulations